About Dyafat

In Brief

Dyafat is brand of Taqneen Solutions and a hospitality e-marketplace, which does not only handle the routine tasks of marketing and reservation, it also offers extended functions in other unique areas where we lead the industry in Saudi Arabia and the Middle East. Dyafat is also a marketing platform and management system for the services and programs of Hajj, Umrah, Tourism and Events.

Our Hospitality e-Marketplace provides an application written for hospitality suppliers, providers, inbound tour operators and travel wholesalers. It supports groups and FIT's (Individual Bookings) in one integrated operational and accounting system.

  • All input and updating is completely online
  • Holds many years of booking and accounting history online
  • All reports may be viewed on screen, printed or exported directly to other applications
  • Constant research and development, based on user input, means that the user always has the most advanced and up- to-date software available

Purpose

Dyafat is a business-to-business exchange (B2B) and business to consumer direct sales (B2C), linking the service suppliers with the tour operators, retailers and direct customers, using the Internet distribution channels.

It provides a complete digital environment for all accommodation seekers by availing a comprehensive, real-time booking platform, extensive graphical information about destinations and services, and contact with travel professionals. In doing so, we are positioned to offer up-to-the-minute inventories of accommodation facilities.

Because this advanced transactional capability – known as a Real-Time Global Distribution System – is combined with rich content, it allows us to be the information source of choice for the buyers.

Vision

To be the leader hospitality marketplace in our region, facilitating products, services and solutions that enable and transform the way consumers and businesses gather, manage, distribute, communicate information and exchange benefits. This Vision is supported by three fundamental principles that provide the foundation for all of our activities:

  • Organizational Excellence,
  • Core Values and
  • Quality Assurance.

Our performance is guided by a clear and concise strategic statement for each business unit and by an ongoing Quest for Excellence within all operational and staff functions

Mission

  • To provide products, services and solutions of the highest quality and deliver more value to our customers that earns their respect and loyalty.
  • To grow by continually providing useful and significant products, services and solutions to markets we aim to serve.
  • To view change in the market as an opportunity to grow; to use our profits and our ability to develop and produce innovative products, services and solutions that satisfy emerging customer needs. Underlying beliefs supporting this objective:
  • To help our employees share in the company's success that they make possible; to provide people with employment opportunities based on performance; to create with them a safe, exciting and inclusive work environment that values their diversity and recognizes individual contributions; and to help them gain a sense of satisfaction and accomplishment from their work.
  • To develop leaders at every level who are accountable for achieving business results and exemplifying our values.
  • Good citizenship is good business. We live up to our responsibility to society by being an economic, intellectual and social asset to our community.

Benefits & Advantages

Dyafat offers a suite of reservation management and distribution services that empower hospitality suppliers and providers with better control and lower costs:

  • Web-Based Reservation System
  • Centralized Channel Management
  • Retailer and Consumer Booking Engine
  • Central Guest Information Storage
  • Group and Wholesale Block Handling
  • Commissions update
  • Scalable to work with any size of enterprise
  • Online Help and Web-Based Training

Dyafat engine eliminates the need to 'reinvent the wheel' for each sector solution, or client. The Engine is production-proven and supports a wide range of guest services transactions, available and tested—eliminating the need for costly and risky custom programming. This results in speedier implementations, at a lower cost and reduced business risk.

Transactions are supported in the areas of Provisioning Planning, Price Management, Operations Planning, Reservation Loading, Invoice Management, Reporting and Data Interchange.

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